Create an AI agent
Give an agent a persona, memory, and a workflow.
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An agent is a virtual teammate that works alongside your team. Beyond the default assistant MAKi, you can build agents that fit how your organisation actually works.
1. Start with the agents already built
Press + next to AGENTS in the sidebar to open the AI agents screen. Before building one, look at what is already there. For most teams that is the whole job.
- Task Manager: summarises your team’s task progress each day and follows up with owners.
- Researcher: picks the top stories each morning and summarises them.
- Knowledge Manager: organises the chosen hub’s conversations and notes every evening.
- Operations Manager: answers team-benefits questions and shares the team update each weekday morning.
- Inventory Manager: register stock and it remembers the quantities, reporting usage and restocking.
- Customer Support: greets external customers and answers from a linked Q&A note.
2. Build your own
If none of them fit, there are three ways to build one, top right.
- Create an agent: fill in the form yourself.
- Create from one line: write a single sentence and MAKi fills in the rest.
- Clone an agent from me: build one that carries your voice and working context.
3. Check the fields
However it was filled in, these are the values worth a look before saving.
- Name (required): used in the sidebar and when you call it with /.
- Role: what it does, e.g. Project Manager, Code Reviewer.
- Tone: how it speaks, e.g. casual, professional English.
- Personality: its disposition, e.g. cheerful and positive, calm and logical.
- Additional instructions: free-form rules, e.g. keep responses under 200 characters.
4. Connect knowledge and tools
- Linked notes: attach notes holding your rules or product facts. Up to 4,000 characters per note, and up to 5 notes go into the prompt.
- Available tools: unrestricted by default. Turn on Restrict tools to limit what it can reach for.
4. What to build
Agents pay off most when they are pointed at recurring work.
- Task management: catch work out of the conversation and sort out owners and deadlines.
- Inventory and supplies: collect status in a fixed format and flag what is running out.
- Reporting: hand over the weekly report or the meeting write-up.
Build several, each shaped around a real part of your operation, and call the right one where you need it.
5. Two ways to call an agent
Inside a hub, type / and pick the agent, and it answers right there, without leaving the conversation.
For a longer back-and-forth, click the agent under AGENTS in the sidebar. That opens a 1:1 room, much like any other LLM chat.
Generating images
Agents can generate images too. Describe what you want in the 1:1 room or in a hub. The result lands as a mark, so it is shared with the team immediately, and you can open it in the viewer to zoom in or annotate it.