Markhub

Franchise Operations

Turn every store’s data into profitable action.

  1. POS & Store Data
  2. AI Operations Manager
  3. Sales & Margin Insights
  4. Inventory & Replenishment
  5. Store-level Execution

What gets in the way

  • Sales and stock data sit apart, store by store.
  • Order quantities are judged by hand, by whoever is on shift.
  • Stockouts, overstock and waste eat the margin.
  • Whether an HQ announcement actually happened in store is hard to confirm.
  • The same operating questions come back from stores every week.

What changes

  • Track sales by store, item, day, and time
  • Identify high-performing and low-margin products
  • Predict stock shortages and excess inventory
  • Prepare replenishment and purchase-order drafts
  • Turn headquarters decisions into store-level tasks
  • Track execution across every location

Connect POS, inventory, purchasing, and store communication so AI can track performance, protect margins, prepare replenishment, and carry headquarters decisions through every location.

What Markhub does

  • Reads POS sales data and surfaces the trend per store.
  • Flags anomalies — a store, an item, a daypart that moved out of pattern.
  • Predicts shortages by SKU and by raw material.
  • Drafts the next order quantity and the purchase order itself.
  • Turns an HQ announcement into per-store tasks with owners and dates.
  • Answers repeat operating questions from the linked operations manual.
  • Keeps the execution history for every location.

Operating manuals and announcements live in notes linked to an AI agent. When store staff ask about a standard, the agent answers from those documents.

① Keep manuals and announcements as notes, linked to the agent.
Linking the operating-manual note to an agent

How it runs

  1. Connect POS, inventory and purchasing data.
  2. AI analyses sales, stock and margin anomalies store by store.
  3. It prepares the next order quantity and a purchase-order draft.
  4. HQ operating instructions become per-store tasks.
  5. Stores post photos and outcomes into the same thread.
  6. HQ sees execution across every location in Flow.

How the workspace is laid out

One hub per head-office function, one per store. Head-office discussion and store execution live in the same workspace without running into each other.

Head office splits by function, stores split by location. A POS agent on a store hub sees only that store’s sales and stock.
A workspace split into five head-office hubs and five store hubs, each store carrying a POS agent

A POS agent on every store hub

An agent only sees the hub it sits on. The agent on store 1 answers with store 1’s numbers, and head office collects every store’s result in one place. When a store opens, add a hub and attach the same agent.

How the work runs

Launching a new item

HQ shares the timing and instructions. Each store gets display, training and stock checks assigned, and completion is visible.

Stock and sales

Upload a store’s POS data or stock levels and the agent analyses the trend. Items running low or selling faster are surfaced, and the follow-up carries on from there.

Reporting a store issue

A store shares a broken fixture or a complaint with a photo. HQ comments on the photo directly and turns the required action into a to-do in the same conversation.

② Who handled what, and when, stays on the to-do.
A to-do created from a store issue, with its history

Checking a standard

When store staff ask, the agent answers from existing announcements and documents; HQ fills in the gaps in the same conversation.

Monthly review

Flow shows issues and completed work per store; the mark map surfaces the recurring problems.

③ A month of issues and completions in one view.
Monthly store operations in Flow

Execution, not just numbers

Knowing what to do is half of it. The other half is confirming it happened — which is where most franchise systems stop.

  • An HQ announcement becomes a to-do per store, with an owner and a due date.
  • Stores reply with photos and results in the same place the instruction came from.
  • HQ approves or sends it back without leaving the thread.
  • Everything lands in Flow, so a quarter of execution is one record, not a mailbox.

What it changes for the business

  • Sales rise where demand is specific to a store and a time.
  • Margins hold as waste, overstock and stockouts come down.
  • Less time goes into preparing and consolidating purchase orders.
  • Operations run the same way in every location.
  • Repeat questions from stores drop.
  • Headquarters can see execution as it happens.

Getting started

  • Start with a to-do template for your most frequent announcement.
  • Link the operating manual to an agent and repeat questions drop away.
  • Upload a single month of stock or sales data and let the agent analyse it.
  • Splitting hubs by region keeps Flow totals clean later.
Keep the standard head office set from arriving differently at every store.

See how AI can run franchise operations

Guides used here

Other use cases