Franchise & Store Operations

Markhub for franchises

Run the store from one place instead of group chats, the POS and spreadsheets. What your staff say becomes a to-do, and AI keeps an eye on sales and stock.

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HQ

One announcement becomes a to-do at every store

Say it once at HQ and it lands as a to-do in every store chat. Stores reply with a photo when it is done, and HQ sees the progress in one line.

What changes

Before

  • Staff conversations live in one group chat, so announcements and tasks get buried.
  • Nobody can tell who did what.
  • Sales sit in the POS while stock lives in a spreadsheet or someone's head.
  • The owner answers the same questions every shift.
  • Head office cannot tell whether an announcement was actually followed in each store.
  • Instructions and reports between head office and stores travel by phone and leave no record.
  • Hours and overtime only add up at payroll, so labor overruns show up too late.

With Markhub

  • Announcements, tasks and problem reports in separate topic rooms
  • Any staff message turned into a to-do with an owner and a due date
  • Sales broken down by weekday, hour and menu item from your POS file
  • A heads-up on what is about to run out and how much to order
  • An AI that answers staff questions from your manual
  • A month of problems and how they were handled, at a glance
  • Calls on a business number transcribed and turned into to-dos from head office to each store
  • Hours and pay estimates per store from staff clock-ins

How the day flows

  1. 01

    Talk with staff

  2. 02

    To-do and owner

  3. 03

    Done, with a photo

  4. 04

    Sales and stock

  5. 05

    Monthly record

See it in action

Owner

Automated daily sales reports at closing

Receive closing sales summaries directly in your store chat. Instantly view top sellers, peak hours, and payment breakdowns on a single card.

Manage roles and permissions on mobile

Tailor access levels for HQ, managers, and store staff. Invite team members and manage permissions right from your phone.

Turn any message into an actionable task

AI automatically extracts to-dos, assignees, and inventory updates from a single message. No manual entry required.

The daily stuff runs itself

When the moment comes, AI posts the sales and totals the hours. People just check.

In detail

The day a store opens, the work multiplies. You talk to staff in a group chat, check sales on the POS, keep stock in a spreadsheet or in your head, and fix problems over the phone. And who did what never gets written down anywhere.

Markhub puts all of it in one place. What your staff say becomes a to-do, and AI keeps an eye on sales and stock with you.

Who it is for

  • Owners who run their store through a group chat with staff
  • Store managers and operators with more to track as they open or add locations
  • Franchise head offices whose announcements land differently in every store

Multi-unit franchisees and district managers who look after several stores by phone

What Markhub does

1. Topic rooms instead of one group chat

Make a separate room for announcements, today's tasks and problem reports. We call these rooms hubs. Announcements stop getting buried under small talk, and staff use them from the mobile app.

2. Say it, and it becomes a to-do

When someone writes "Fridge 2 is running warm," turn that message into a to-do with an owner and a due date. Mark up a photo to show what you mean, and who fixed it and when stays on record.

3. AI sorts out your POS sales

Upload the sales file you export from your POS (Excel or CSV) and an AI agent breaks it down by date, weekday, hour and menu item. You see what sells and when the rush comes, in numbers.

4. A heads-up before you run out

Tell it your stock in chat or upload a file, and it flags what is about to run low and how much to order.

5. An AI that answers from your manual

Put your operating manual and announcements in a note, and when staff ask "What do I do at closing?", the AI finds the answer in the manual. You stop answering the same question every shift.

Keep manuals and announcements as notes, linked to the agent.
Linking the operating-manual note to an agent

6. Your day and your month, sorted

See who did what, what went wrong and what is still open. At the end of the month, every problem and how it was handled is in one place.

A month of what each person decided and finished, in one view.
Monthly store operations in Flow

7. Calls become to-dos

Calls made and taken on a Markhub business number are transcribed, and when they end the topics, decisions and draft to-dos are already sorted. Instructions head office gives by phone stay as to-dos for that store, so you can check which store followed through.

8. Clock-ins become payroll

Staff tap clock in and clock out. Hours and overtime add up per store, and each person gets a pay estimate, so you see labor running over before month end. Choose US federal, California or Korean rules.

What a day looks like

  • Before opening. The checklist arrives as to-dos, and staff mark each one done with a photo.
  • During service. When something breaks, staff post a photo and you assign it on the spot.
  • After closing. Upload the POS sales file and AI sums up the day.
  • At month end. See the month's sales trend and the problems you solved in one place.
Who handled what, and when, stays on the to-do.
A to-do created from a store issue, with its history

If you run several stores

Head office gets a hub per function, and each store gets its own hub. Announcements from head office go down as to-dos for each store, and stores answer with photos and results. Head office sees how far every store got, in one place.

When one district manager covers 5 to 8 stores, the calls and reports that used to go store by store gather as to-dos in each store’s hub. The manager sees which store is behind without driving to every one.

Give each store its own sales agent and it answers only from that store's numbers. When you add a store, add a hub and attach the same agent.

Head office splits by function, and each store gets its own hub. A sales agent on each store hub answers only from that store's numbers.
A workspace split into five head-office hubs and five store hubs, each store carrying a POS agent

Getting started

  • Invite your staff and start with three hubs: announcements, today's tasks and problem reports.
  • Put your operating manual in a note and link it to the AI.
  • Upload last week's sales file once and let the AI sort it out.

Worth knowing

  • Markhub does not connect to your POS directly. You export the sales file from the POS and upload it.
  • Without your costs and stock, the AI only reads sales trends. Margins need your costs.

Business numbers are available in the US first. Pay estimates are drafts to help with payroll, and someone checks them before anyone is paid.

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其他使用场景

Let your team’s chat run the work.

Start from the group chat you already use.

Franchise & Store Operations · MARKHUB